16/09/2021

Down from that Lunnon

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Devon and particularly Cornwall were another world back then. We loved it.

I remember my manager, Ken, joining me for a complicated demo of a rates payment system to West Penryth District Council in Penzance, about as far south-west as you could go and still find a place that needed a cash register.

This was yet another quiet customer who listened in silence. I should mention Ken was a Londoner, so he started out on the back foot down there. I had another client in Penzance, a hardware store. He was from Yorkshire and despite having run his business there for over twenty years, the locals still called him (jokingly?) ‘that bloody foreigner’.

Deep in the West Country they were still adamant that business shirts should only be white and Ken had worn a lilac shirt. Almost the first words the customer spoke were ‘look at that bloody shirt!’ But we still got the deal.

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